Placing an Order

The first step is to contact us. You can do this via email or alternatively, call us.

Once we are in contact, we can answer any queries you may have, confirm all prices and send you our ‘order’ pack. This will contain Terms & Conditions, a sample and various useful information.

Once you have received this, if you reside in Guernsey an appointment will be set up for you either in your own home or to us at our premises. During this appointment, your design will be discussed thoroughly and preferences of design, colours, wording & fonts will be chosen.

A 50% deposit is required for all orders once you have decided upon your chosen design or product. The remaining balance will be due once your order is ready for collection, delivery or dispatch.”

Your order will then be booked in at the next available date. This date would have been discussed with you during our previous appointment. Generally we try and start your order immediately or within 7 days. Please allow 14 days for your order to be produced. You will be notified the moment your order is ready.

Ordering Favours, Gifts & Accessories can be done via email in the first instance or alternatively, we can set up an appointment if local to go through our brochure, once your favours or gifts have been chosen, we will order this for you immediately.  If you are overseas, let us know what you are ideally looking for and we will send you products available.
 
Please allow 4-6 weeks for delivery.  However, generally most products will be available for collection or delivery within 4 weeks.

If you are overseas, your order will be sent recorded delivery via Royal Mail or Parcelforce. Your parcel can be insured however this extra cost will be added to your order. Please ask for more details.